We'd rather meet you
before we need you.
We're a growing, family-owned agency in Missouri, and we hire deliberately. That means we're not always posting open roles — but we're always interested in meeting people who take care of clients the way we do. If that's you, we'd like to know you before the seat opens up.
Meet the people
you'd be working with
We’re recording a short video on how ShieldCo works, what we care about, and who tends to do well here.
A message from John & Taylor
Coming soon
What it's actually
like here
No mission statement fluff. Here's how the place really runs.
Remote opportunities
We were built as a virtual agency, and most of our roles are remote. That means we can hire the right person for the job instead of the right person within driving distance.
Family-owned, owner-run
You'd work directly with the owners, not three layers below them. We're not backed by private equity and we're not for sale. Decisions get made by the people who have to live with them.
Small enough that your work shows
Nothing disappears into a committee. If you improve something, everyone notices, and the client feels it that week. That cuts both ways — there's nowhere to hide, and that suits some people perfectly.
We actually pick up the phone
Our whole reputation is that clients reach a real person who knows their name. If you like solving someone's problem in one call instead of routing a ticket, you'll fit.
Hard work, but not a grind
We work hard during the day and then we go be with our families. We're building something that lasts, and burning people out is a bad way to do that.
Roles we hire for
These are the seats we fill as we grow. Some are open now, some won't be for a while — but we'd still like to hear from you.
We'll be straight with you: we're a growing agency and we don't always have an opening. This page exists so we know who's out there before we do. If something here sounds like you, send us a note — we keep every one and we reach out when a seat opens.
Client Service AdvisorOpen — apply nowLicensed · Remote opportunity · The heart of the agency
You're the person our clients actually talk to. Policy changes, questions, ID cards, renewals, and the occasional "I have no idea what this letter means" call. You make people feel taken care of.
- You'd be great if: you hold a Missouri P&C license (or will), you're organized without being rigid, and you genuinely like helping people untangle things.
- You'd hate it if: you want a script to follow and a queue to clear.
Claims AdvocateComing soon · 2027–2028Licensed · Remote opportunity · Our moment of truth
When something goes wrong for a client, you're the one who walks them through it — explaining the process, chasing the carrier, and making sure nobody gets lost in the shuffle. This is the job that decides whether a client stays with us for twenty years.
- You'd be great if: you stay calm when someone else is panicking, you're relentless about follow-up, and you can explain a policy in plain English.
- You'd hate it if: you'd rather not be the one delivering hard news.
We expect to add this seat in 2027–2028. If it sounds like you, apply now anyway — we keep every application and reach out when the role opens.
Insurance AdvisorOpen — apply nowLicensed · Remote opportunity · Quoting & closing
You take referrals from our partners, shop them across 20+ carriers, and help families pick coverage that actually fits. Warm leads, not cold calls — these people were sent to us by someone they trust.
- You'd be great if: you'd rather advise than pressure, you follow up fast, and you're comfortable telling someone we can't beat their current rate when we can't.
- You'd hate it if: you want a big cold-call list and a leaderboard.
Partner Development AdvisorOpen — apply nowMissouri · Remote with local travel · Relationships & education
Our growth comes from loan officers and realtors who trust ShieldCo with their clients. In this role you’d be the person building and cultivating those partnerships on our behalf — teaching classes for real estate professionals, opening doors across your territory, and keeping our existing partners engaged and sending business.
What the week looks like: roughly one class a week in front of a room of agents. The rest of the time is out in your market — visiting offices, meeting new partners, showing up at industry events, and following up with the people you’ve already met.
- You’d be great if: you’re comfortable teaching a room full of agents, you follow up without being pushy, and you’d rather build ten relationships that last than a hundred that don’t.
- You’d be great if: you know the Missouri real estate or mortgage world already — or you’re willing to become a familiar face in it.
- You’d hate it if: you want to work entirely behind a screen, or you need an established territory handed to you. This one gets built from the ground up.
On timing: we expect to fill this role in mid-2027. We’re opening it now because we’d rather meet the right person early than rush the search later. Apply whenever you’re ready — we read every one and we’ll stay in touch.
Mortgage Protection AdvisorComing soon · 2027–2028Life licensed · Remote opportunity · Protecting families
Every family we help buy a home just took on the biggest debt of their life. This role makes sure somebody asks the next question — what happens to the house if something happens to them. You’d run our mortgage protection line day to day, working from the home policies ShieldCo is already writing rather than a cold list.
- You’d be great if: you’re life licensed, you can explain term coverage without making it feel like a pitch, and you’re comfortable having an honest conversation about something people would rather not think about.
- You’d hate it if: you want to sell hard. Half of these conversations end with us telling someone they’re already covered well enough.
We expect to add this seat in 2027–2028. If it sounds like you, apply now anyway — we keep every application and reach out when the role opens.
Commercial Insurance AdvisorComing soon · 2027–2028Licensed · Remote opportunity · A new line for us
Today we're a personal lines agency. But a lot of the people we already work with — realtors, loan officers, contractors we meet through clients — are small business owners who need coverage nobody has asked them about. This role would build that book for ShieldCo.
- You’d be great if: you have commercial lines experience, or you’re a strong personal lines producer who wants to grow into it. We have carrier and aggregator support behind the learning curve.
- You’d hate it if: you want a fully built book handed to you. This one starts closer to scratch.
We expect to add this seat in 2027–2028. If it sounds like you, apply now anyway — we keep every application and reach out when the role opens.
Operations & Systems CoordinatorOpen — apply nowRemote opportunity · As we scale
A virtual agency lives or dies by its systems. This person owns the CRM, the intake workflows, the reporting, and the constant work of making the machine run smoother as we add people.
- You'd be great if: you get satisfaction from removing a step nobody needed, and you can build a process a new hire can follow on day one.
- You'd hate it if: you prefer being handed a finished playbook.
Ready when you are
Everything open right now lives on our careers board. If nothing fits today, apply anyway — we keep every application and reach out when a seat opens.
Questions before you apply, or want to send something directly? Email careers@myshieldco.com — a real person reads it.
Not sure if you're a fit?
Reach out anyway.
Some of the best people we've worked with didn't look like an obvious match on paper. If ShieldCo sounds like a place you'd do good work, we'd rather hear from you than not.
ShieldCo Insurance is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.